Etihad Airways Cancellation, Refund and Minor Policy

If you are booking your very first trip, understanding Etihad Airways Cancellation, Refund, and Booking Policies can save you money, stress, and last-minute surprises. From 24-hour full refunds to specific rules for unaccompanied minors, Etihad offers flexibility—but only if you know how to use it.

 

Confused about what’s refundable, how to handle last-minute changes, or what fees might apply? Wondering what luxury perks or baggage limits you’ll get onboard? WinkTravelDeals has broken it all down in one easy guide—so you don’t have to read the fine print! Let's explore the key policies, insider tips, and must-know fees that will make your journey with Etihad smooth from booking to boarding.

 

What is Etihad Airways Cancellation Policy?

• Cancel within 24 hours of booking & get a full refund if departure is at least 7 days away.
• Refund eligibility depends on your fare type. Some tickets are non-refundable, others may incur fees.
• Etihad cancellations made less than 96 hours before departure may incur an additional 10% fee. 
• Refund requests must be submitted at least four hours before the flight to avoid no-show penalties. 
• Etihad Refunds are processed within 21 days for card payments. Other methods may take up to 45 days. This is as per the Etihad Airways cancellation policy.
• For award tickets, cancellation fees range from 25% to 75% of miles, depending on timing. 
• When a passenger or immediate family member dies, cancellations are free with proper documentation. 
• If Etihad cancels your flight, they offer rebooking options or refunds. It is dependent on the situation. 

What is Etihad Airways Refund Policy? 

• The Etihad refund policy gives a full refund if flights are canceled within 24 hours.
• Refund eligibility depends on fare type and whether any part of the journey has been flown. 
• Request an Etihad refund up to 4 hours before departure to avoid a no-show fee. 
• Refunds are processed within 21 days for card payments; other methods may take up to 45 days. 
• If you cancel too close to departure, you might lose a chunk of the amount.
• Etihad non-refundable tickets may be eligible for travel credit instead of a cash refund. 
• Refund requests can be made online, via live chat, or through the original booking agent. 
• Extras like seats and bags are non-refundable unless the flight is changed or canceled by Etihad. 
• An additional fee may apply for cancellations made within 96 hours of departure.
• Refunds are issued in the original booking currency; currency changes are not accommodated. 

What is Etihad Airways Unaccompanied Minor Policy?

• Children under 5 years old cannot travel alone; an adult companion is mandatory.
• Ages 5 to 11 must use the Etihad Airways Unaccompanied Minor service. It's complimentary when booked with an adult fare. 
• Ages 12 to 17 can travel alone; the Unaccompanied Minor service is optional and incurs a fee. 
• The Etihad unaccompanied minor fee for ages 12 to 17 is $100 for direct flights, $150 for connecting flights. 
• Booking the Unaccompanied Minor service must be completed before arriving at the airport.  
• A completed Unaccompanied Minor consent form is required prior to travel as per the Etihad Airways unaccompanied minor policy. 
• The service is only available on flights operated by Etihad Airways.
• At the airport, a parent or guardian must stay until the flight has departed.
• Upon arrival, the child will be escorted through immigration and customs to the designated guardian.

What Are The Amenities Provided in Etihad Airways Flight?

• E-BOX offers movies, TV shows, music, podcasts, games, and sports. 
• Economy passengers on flights over six hours receive a Beekman 1802 hand cream, noise-cancelling ear plugs, and an eye shade in a stylish tote bag. 
• Free Halal meals or snacks are provided on every flight, paired with refreshing free drinks. 
• Etihad Guest members can use messaging apps for free on board or upgrade to unlimited Wi-Fi. 
• Children receive priority boarding, children’s meals, hours of games and cartoons on E-BOX, and exclusive Warner Bros™ activity packs. 
• On long-haul flights, passengers receive a personal amenity kit containing a pair of socks, toothbrush, toothpaste, and earplugs. 
• Business Class passengers enjoy lie-flat beds, dine-anytime service, and luxury Giorgio Armani amenity kits. 
• First Class passengers have access to private suites, a la carte dining, and boutique wines. 
• The Residence offers a private living room, bedroom, and bathroom. This is a flying experience like nowhere else.

What is Etihad Airways Baggage Policy? 

Cabin Baggage Allowance

Checked Baggage Allowance

Excess Baggage Fees

Additional Notes

• The maximum weight per checked bag is 32 kg as per the Etihad Airways baggage policy.
• Oversized baggage (exceeding standard dimensions) incurs a fee of $100.
• Infants are allowed one checked bag up to 10 kg and a collapsible stroller or carrycot.
• Etihad Guest members may be entitled to additional baggage allowances based on their tier status.