Silver Airways Cancellation Policy, Refund Policy and Baggage Policy

Silver Airways operates flights in the Caribbean, Bahamas and US. The airline’s aircraft are configured for short-haul flights. You will find all of them twin-aisled. Silver Airways has a partnership with United Airlines and it will honor the points you accumulated on it. The customer service framework has been designed keeping in mind the basic needs of the passengers. The airline is known for its high-end travel service and hospitality among its passengers. However, it is also important that passengers be aware of Silver Airways policies including cancellation policy, baggage policy, refund policy, Silver Airways plane ticket changes, and more. This blog by WinkTravelDeals will provide you a comprehensive guidance regarding the same. Also, you can call them to get details on Low-Cost Silver Airways Flight Tickets Booking Available at +1-866-579-8033.

 

• Cancellation process - Search your trip on Silver Airways website with your confirmation code and last name. Select the flights you want to cancel and proceed with cancellation. 

• Cancellation fee - Free cancellation is available only for tickets booked with Refundable fare. Tickets booked with Freedom and Escape fare will require you to pay a cancellation fee.

• Partial cancellation - Cancelling the flight of a single person or a single segment will require you to call the airline’s customer service department. You can reach out to WinkTravelDeals on +1-866-579-8033 if you want to cancel a booking with multiple passengers.

 

• Baggage charges - On domestic flights (within US), the 1st bag will cost you $35 and for the 2nd bag you will have to pay $55. On international flights (for travel between US and Bahamas or Caribbean), you will pay $45 for the 1st bag and $70 for 2nd bag. A third bag may cost you up to $200.

• Excess baggage charges – You will have to pay an oversize and overweight fee if you have a checked bag exceeding 157 cm and 23 kg. There are separate charges for bags which are both overweight and oversized. 

• Prohibited items - Lithium-ion batteries should be removed from checked bags and kept in carry-on bags. Power banks, e-cigarettes and vapes can’t also be kept in checked bags.

• Sporting equipment – Surfboards, scuba equipment and fishing gear will have to be checked. The maximum length of the sporting equipment should be within 84 inches.

• Delayed baggage – The airport staff must be informed as soon as possible. They will give you an online form. On filling up the delayed baggage claim, you will get a file tracer with which you can track the progress in baggage recovery. If you have added more than 2 bags, you need not worry because your baggage may arrive on another flight. This usually happens when it is high season and flights are packed.

• Active duty US military personnel - Up to 2 bags of 35 kg each and measuring up to 62 linear inches are free of charge. Dependents and spouses are not given this free baggage allowance.

 

• Refund process - You must cancel all tickets including the refundable tickets at least 24 hours before the departure. An online form available on Silver Airways can also be filled up with details of the ticket. If you have booked your ticket with a third party, you should approach the agency before getting in touch with the airline.

• Refund fee - No fee will be charged on tickets booked with Refundable fare. The amount of fee for tickets booked with Freedom and Escape fare will require you to pay up to $100. The charges you pay on domestic flights are less.

• Refund processing time - The airline will take around 7 days to process your refund if you made the payment with a credit card. You must wait for up to 20 days if you have used any other mode of payment.