Silver Airways

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Silver Airways Cancellation Policy, Refund Policy and Baggage Policy

Silver Airways operates flights in the Caribbean, Bahamas and US. The airline’s aircraft are configured for short-haul flights. You will find all of them twin-aisled. Silver Airways has a partnership with United Airlines and it will honor the points you accumulated on it. The customer service framework has been designed keeping in mind the basic needs of the passengers. The airline is known for its high-end travel service and hospitality among its passengers. However, it is also important that passengers be aware of Silver Airways policies including cancellation policy, baggage policy, refund policy, Silver Airways plane ticket changes, and more. This blog by WinkTravelDeals will provide you a comprehensive guidance regarding the same. Also, you can call them to get details on Low-Cost Silver Airways Flight Tickets Booking Available at +1-866-579-8033.
 

What is the Silver Airways Cancellation Policy?

You can cancel a ticket which has not been used and which is still valid. In case of a change of travel plans, you must inform the airline ahead of the departure. Otherwise, the airline may consider you a no-show. This will result in the cancellation of the outbound flight and forfeiture of the price you paid. The return flight may also be cancelled depending on the airline’s discretion. Apart from voluntary cancellation, you must be prepared for an involuntary cancellation. This can happen when the weather doesn’t permit the operation of flights.
 
  • Cancellation process - Search your trip on Silver Airways website with your confirmation code and last name. Select the flights you want to cancel and proceed with cancellation. 
  • Cancellation fee - Free cancellation is available only for tickets booked with Refundable fare. Tickets booked with Freedom and Escape fare will require you to pay a cancellation fee.
  • Partial cancellation - Cancelling the flight of a single person or a single segment will require you to call the airline’s customer service department. You can reach out to WinkTravelDeals on +1-866-579-8033 if you want to cancel a booking with multiple passengers.
 

What is the Siver Airways Baggage Policy?

Silver Airways will let you bring one personal item and one carry-on bag. There are no weight restrictions but the personal item must fit beneath your seat in front. The carry-on bag should fit in the overhead bin. If the size exceeds 22cm x 35cm x 22cm, you will have to check the carry-on. Checking a bag will require you to pay charges irrespective of the type of ticket you booked. In addition to this, the airline also states that no discounts are given on baggage.
 
Also, the baggage fee is non-refundable. Travellers can call the airline reservations to add a checked bag. No service fee will be charged. You can prepay for the baggage online. WinkTravelDeals executives on +1-866-579-8033 can assist you with buying baggage. But, the airline staff on ground duty will weigh the bags. If they are found to be more than 23 kg or measure more than 157 cm, they will ask you to pay an excess baggage fee. You can bring a stroller if you are travelling with an infant.
 
The airline will require you to check the stroller if it cannot be stowed in the overhead bin. Even if the stroller is gate-checked, the airline will not charge you for transporting it to your destinations.
 
  • Baggage charges - On domestic flights (within US), the 1st bag will cost you $35 and for the 2nd bag you will have to pay $55. On international flights (for travel between US and Bahamas or Caribbean), you will pay $45 for the 1st bag and $70 for 2nd bag. A third bag may cost you up to $200.
  • Excess baggage charges – You will have to pay an oversize and overweight fee if you have a checked bag exceeding 157 cm and 23 kg. There are separate charges for bags which are both overweight and oversized. 
  • Prohibited items - Lithium-ion batteries should be removed from checked bags and kept in carry-on bags. Power banks, e-cigarettes and vapes can’t also be kept in checked bags.
  • Sporting equipment – Surfboards, scuba equipment and fishing gear will have to be checked. The maximum length of the sporting equipment should be within 84 inches.
  • Delayed baggage – The airport staff must be informed as soon as possible. They will give you an online form. On filling up the delayed baggage claim, you will get a file tracer with which you can track the progress in baggage recovery. If you have added more than 2 bags, you need not worry because your baggage may arrive on another flight. This usually happens when it is high season and flights are packed.
  • Active duty US military personnel - Up to 2 bags of 35 kg each and measuring up to 62 linear inches are free of charge. Dependents and spouses are not given this free baggage allowance.
 

What is Silver Airways Refund Policy?

Yes, you will get a refund from Silver Airways. But the amount of refund you get will depend on whether your cancellation is within the 24-hour free cancellation period. This period starts from the time you book till 24 hours. The flight should not be less than 7 days away. If this window is not available, the airline will consider the ticket type to assess the deductions. You may be able to cancel any ticket for a full refund within 7 days also. This will require you to buy a refund protection. The airline will charge you $49 for this product. You must know that the refundable fares can be cancelled for a full refund.
 
  • Refund process - You must cancel all tickets including the refundable tickets at least 24 hours before the departure. An online form available on Silver Airways can also be filled up with details of the ticket. If you have booked your ticket with a third party, you should approach the agency before getting in touch with the airline.
  • Refund fee - No fee will be charged on tickets booked with Refundable fare. The amount of fee for tickets booked with Freedom and Escape fare will require you to pay up to $100. The charges you pay on domestic flights are less.
  • Refund processing time - The airline will take around 7 days to process your refund if you made the payment with a credit card. You must wait for up to 20 days if you have used any other mode of payment.
 

Conclusion

Tickets can be cancelled online, but refunds depend on fare type and timing. Refundable fares offer full refunds, while Freedom and Escape fares may incur fees of up to $100. Baggage includes one personal and one carry-on item; checked bags start at $35 domestically and $45 internationally. Oversized or overweight bags cost extra. Sporting gear must be checked, and delayed baggage can be tracked online. U.S. active-duty military gets two free checked bags, though dependents are excluded. Cancellation and refund rules vary by fare. You can call the airline or WinkTravelDeals at +1-866-579-8033 for any other details on cancellation policy, refund policy and baggage policy.
 

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