Aeromexico Refund Policy

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27 August 2024

What is Aeromexico Refund Policy?

For those looking to book trips to Mexico, Caribbean, South or Central America, Aeromexico can be a reliable option. Mexico City is the hub of this airline making it necessary for you to make a connection. If you’re ready for a layover in Mexico City, Aeromexico can provide you cost-effective travel. Whether it is a short-haul or long-haul journey, there are uncertainties and plans do change. Aeromexico Refund Policy typically permits travelers to receive a full refund if they cancel within 24 hours of making the reservation, as long as the booking was made at least 7 days prior to the scheduled departure. However, the type of fare purchased and the specific reason for canceling may influence whether a refund is applicable. Check out this WinkTravelDeals blog to know more about the policies.
 

How do I cancel my Aeromexico flight?

You would need to have your reservation reference or ticket number when you want to cancel your Aeromexico flight. You can find them in the confirmation email you should’ve got when you booked your reservation.
  • Look for the ‘Change My Flight’ button on the home page of Aeromexico website.
  • Access the reservation details using the details.
  • Choose the option of flight cancellation to go ahead with your plan.
You may have lost your direction while navigating the Aeromexico website. No need to worry. You can connect with Aeromexico customer service at +1-(800)-237-663. We will hold your hands when you call us at +1-866-579-8033.
 

Is my Aeromexico fare eligible for refund?

When you cancel your trip, you would want a reimbursement of the fare you paid for the journey. The Aeromexico Refund Policy brackets fares into refundable and non-refundable. This means you have to understand the restrictions of your fare before you make the booking. Here is the sum total of what it may look like in actuality.
  • Classic Flexible - If you’re flying with this fare, you can cancel your ticket and ask for a refund.
  • AM Plus Flexible - This fare type is also eligible for refunds.
  • Premier Flexible - You’re allowed to cancel your ticket for a full refund for this fare type.
  • Premier Light Flexible - In this fare type, you can ask for a refund.
  • Premier One Flexible - You can look for a full refund if you’re travelling on this fare type.
You can select the type of fare when you are booking your ticket. However, seat upgrades can be made by accessing the itinerary details using Aeromexico manage booking.
 

How will Aeromexico Process my refund?

When you cancel your Aeromexico ticket you can choose the form of reimbursement. Here are the forms in which Aeromexico will process your refund.
  • Electronic voucher - These vouchers can be used for future travel.
  • Original method of payment - If you made the payment through a bank card, it will show in your statement.

How can I cancel my Aeromexico Rewards Ticket?

If you have purchased your Aeromexico ticket using reward points, you can cancel it without incurring any cancellation charges. Here is how you can cancel your Aeromexico rewards ticket. The cancellation of the award ticket must be carried out by calling the Aeromexico Rewards Call Center. If the cancellation is done within 24 hours, the passenger will not have to pay charges. The cancellation charges which apply beyond 24 hours will be as below.
  • For flight to and from abroad - $150.
  • For flights within Mexico - $100.
Cancellation can be more than a straightforward affair. If you need help you can call Aeromexico customer service phone number at +1-(800)-237-6639. We have travel experts who will be guiding you when you call us at 1-866-579-8033.
 

FAQs

Will Aeromexico reimburse if it is unable to provide an upgraded seat?
If Aeromexico is unable to provide you with an upgraded seat, you will get a refund.
 
How are refunds of reward tickets processed?
When you cancel a reward ticket you will get back the reward points you used to book the ticket in the reward account. The taxes and other charges will be credited to the account from which it was made.
 
How much is the fee for making changes to a reward ticket?
The fee will range between $200 and $300. The fee will depend on whether you are flying on a domestic or an international route.
 
Do I need to submit documents when I am looking for a refund?
The reason you have cited for ticket cancellation may require you to submit a death or medical certificate.
 
Do you get a refund if you cancel Aeromexico booked flight within 24 hours?
Yes, Aeromexico generally allows for a refund if you cancel your flight within 24 hours of booking, as long as the flight is booked at least 7 days before the departure date.
 
Is there any cancellation charges for Aeromexico flights within 24 hours?
No, Aeromexico generally does not charge a cancellation fee if you cancel within 24 hours of booking, provided the flight is at least 7 days away.

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