Frontier Airlines Refund Policy

Table of Contents

31 July 2024

Frontier Airlines Refund Policy: Rules, Fees, and How It works

Frontier has achieved its low cost status by offering competitive base fares and then adding on for items like bags and seat selection. While tickets are lower up front under this model, the airline also maintains Frontier Airlines Refund Policy  and cancellation policies than most full-service airlines. Getting an education about the policy in advance can save you from unexpected fees and more adequately prepare you in case you need to cancel. If you want to know more give us a call WinkTravelDeals at +1-866-579-8033 or you can directly reach out to Frontier Airlines at  +1-801-401-9000.
 

What Is Frontier Airlines Refund Policy?

All of Frontier's fares, with the exception of those that are otherwise specifically stated, are non-refundable. That is, you won't generally get your money back when you cancel. Instead, the airline will generally offer a Frontier Travel Credit, so you can use the value of your canceled ticket towards a future purchase. Cancellation fees are deducted prior to crediting.
 
There are some exceptions where you can receive a full cash refund:
 
  • You cancel within 24 hours of booking your flight and your flight is more than seven days away, and you will be refunded back to the original payment method.
  • Frontier cancels your flight or makes a major schedule change, and you are entitled to request your money back instead of being rebooked.
  • If you purchased a refundable fare (not standard and more expensive), you may cancel out and receive a straight refund.
  • Otherwise, your ticket will only provide value back in travel credits.

Does Frontier Have a 24-Hour Refund Policy?

Yes. In line with U.S. Department of Transportation regulations, Frontier offers a risk-free cancellation period. If you book a flight seven or more days in advance of departure, you can cancel within 24 hours of booking and get a full refund to the original payment method. Refundable and non-refundable fares are eligible. Past that 24-hour period, standard cancellation fees apply, and travel credits are provided as refunds only, not cash.
 

How Frontier Airlines Cancellation Fees Operate?

If you cancel after the 24-hour mark, the amount charged depends on how close to a flight you are canceling:
 
  • Cancel more than 60 days prior to departure: no fee, entire cost of ticket refunded as a travel credit.
  • Cancel between 7 and 59 days before departure: $49 charge.
  • Cancel between 6 days and departure: $99 charge.
  • The remaining balance, less charges, is refunded as a travel credit which you may apply to a future booking.

How Travel Credits Work with Frontier?

Since most Frontier fares are not refundable, travel credits are the main way customers receive value back from a cancelled flight. Travel credits come with conditions:
 
  • They must be utilized to book a new reservation within 90 days of when they were given.
  • Travel can be rescheduled for future dates, if the new reservation has to be booked before the expiration date.
  • Credits cannot be transferred and can only be used by the initial passenger.
  • When your new reservation is shorter than the credit, the balance portion remains active until the expiration date.
  • Because of the short 90-day window, travelers should make advance reservations in order not to forfeit the value.

How to Ask for a Refund or Credit?

There are two ways you can cancel and request a refund or credit from Frontier. The easiest way is through Frontier's website or smartphone app by going into the "Manage Trip" option. In case of issues on the internet, customer service can further help in processing cancellation. If Frontier has to reschedule your flight, you will usually be rebooked without an extra charge. Otherwise, you can choose instead to have a full cash refund be issued and this is returned back to your original payment channel.
 

Are Frontier Tickets Refundable?

Frontier base fares are non-refundable by default. Solely the purchase of one of the airline's upgrade packages will ensure cash flexibility
 
The WORKS Package turns your ticket refundable and includes extras like baggage, seat selection, and no change fees.
 
The Flight Flexibility Add-On allows one free itinerary change but does not convert the fare into a refundable fare.
 
If you do not purchase one of these, expect to have your ticket refunded only as a travel credit, and not cash.
 

Refunds for Extras and Add-Ons

Frontier also has add-ons such as baggage, seat selection, and insurance. These are refundable under the following individual rules:
 
  • Baggage and seat selection fees are not refundable if the airline does not cancel the flight.
  • The WORKS Bundle is fully refundable if you have to cancel your ticket.
  • Trip Protection Insurance refunds will be according to the insurance company's rules, not Frontier's.
  • It is possible that you should check these at the time of booking so that you know what will be refunded and what not. 

What Happens If Frontier Cancels My Flight?

When your flight is canceled by Frontier, you are covered by stronger policies. You have the option of rebooking on another Frontier flight at no cost or receiving a full refund to the original payment card. This applies whether your ticket was non-refundable or refundable. Frontier usually defaults to rebooking but passengers can always request their money back in its stead.
 

Final Thoughts

The Frontier Airlines Refund Policy shows its low-cost strategy. Most fares are non-refundable and cash refunds are reserved for special situations such as the 24-hour cancellation period, refundable fare purchases or cancellations due to the airline. You will get a travel credit in most scenarios, which needs to be consumed within 90 days.
 
If flexibility is important, then it will be worth the added cost to add the WORK package because it makes your ticket refundable and offers other advantages. Otherwise, passengers will just have to accept working within the system of travel credits.
 
For the latest information and full details, best is always to check Frontier's formal policy on refunds and cancellations on its website.
 
Also Check:
 

 

Leave Comments




Comments ...

Our Services

  1. Destinations
    Destinations
  2. Travel tips
    Vacations
  3. Did you know?
    Airlines
  4. Covid-19 Updates
    Deals

Recent Blog Post

popup_winktraveldeals
X