WinkTravelDeals – Terms & Conditions
Welcome to WinkTravelDeals.com. These Terms & Conditions (“Agreement”) govern your use of our website, along with mobile application, call center services, and all features collectively referred to as the “Website.”
You agree to these Terms & Conditions in full by accessing or using WinkTravelDeals.com, booking travel services with us or communicating with our agents. If you do not agree, please discontinue use of our Website immediately.
Throughout this Agreement, the terms “we,” “us,” “our,” or “WinkTravelDeals” refer to WinkTravelDeals.com. The terms “you” or “your” refer to the customer, visitor, or user of WinkTravelDeals.com.
- Use of the Website
To use WinkTravelDeals.com or book services:
- You must be at least 18 years old.
- You must have the legal authority to enter into binding agreements.
- You can legitimately book only when it is required to use in personal usage or when it is required to be used by another individual with due permission.
- You need to present all information you have correctly and in an up to date manner.
- It is your duty to ensure that your login information is safe in case you open an account.
WinkTravelDeals reserves the right to deny access to anyone who violates these Terms.
- Our Role as Travel Service Provider
WinkTravelDeals.com acts as an intermediary between you and independent travel suppliers (airlines, along with hotels, car rental agencies, tour operators, etc.).
- We do not control or operate these suppliers.
- Each booking is also subject to the supplier’s terms & conditions.
- Prices, schedules, and services are provided by suppliers and may change without notice.
- Bookings & Payments
- Airfares along with hotel rates, and car rental prices are only guaranteed after full payment is received and tickets are issued.
- Suppliers may change fares along with schedules, or rules at any time. WinkTravelDeals is not responsible for such changes.
- If your itinerary involves multiple airlines or suppliers, each has its own policies and fees. You are responsible for reviewing them.
- Additional charges may apply for baggage, seat selection, changes, or cancellations.
- Cancellations, Refunds & Changes
- Service fees charged by WinkTravelDeals.com are non-refundable.
- Cancellations, changes, or refunds may involve supplier penalties plus a WinkTravelDeals processing fee.
- Travel providers and airlines may charge their own cost to change the schedules and they may charge in instances of no shows or unusual requests.
- Dispute Resolution & Arbitration
By using WinkTravelDeals.com, you agree that:
- Any dispute must first be raised with our customer support team.
- Disputes must be settled through binding arbitration under the rules of the American Arbitration Association (AAA) in the State of California, USA, if unresolved within 60 days.
- You waive the right to participate in class action lawsuits.
- Claims must be brought on an individual basis
- Governing Law
This Agreement is governed by the laws of the State of California, USA.
All disputes shall be resolved in California courts or arbitration venues unless otherwise required by law.
- Travel Requirements & Responsibilities
- It is your sole responsibility to ensure that you possess all passports and visas, health and entry requirements to your destination.
- WinkTravelDeals is not liable for denied boarding or entry due to missing documents.
- You need to have evidence of going back or onward travel, as certain airlines/immigration authorities may demand it.
- Flight Information & Multi-Airline Itineraries
- Flights can be changed, rescheduled or canceled without prior notice. The missed connections as a result of such changes are not the responsibility of WinkTravelDeals.
- When you make two separate bookings one way tickets, the two tickets are not connected and any alterations made in one ticket do not interfere with the other ticket.
- Low-cost carrier fares can be posted in USD but billed in a different currency and your bank also charges international fees.
- Limitation of Liability
WinkTravelDeals.com is not liable for:
- Third-party suppliers' act/omission.
- Delays at the airports, cancellations and loss of baggage or service disruption.
- Exchange rate variations and overbooking, or the rearrangement of the schedule by suppliers.
Our liability is limited to the amount paid for the booking, to the maximum extent permitted by law.
- Modifications to Terms
WinkTravelDeals.com may update or modify these Terms & Conditions at any time without prior notice. The revised version will be effective upon posting. Continued use of our Website constitutes acceptance of the updated Terms.
Flights - Terms & Conditions
These Terms and Conditions relate to all flight tickets purchased via the WinkTravelDeals.com (the “Website) as well as our mobile platforms or by calling our travel agents. By purchasing a ticket with us, you agree to these Terms in full.
- International Travel & Passenger Responsibilities
- The Montreal Convention regulates international flights and can restrict the liability of the airline in the event of injury or loss of life of the passengers.
- It is the sole responsibility of passengers to bring valid passports and visas and entry documents to their destination and even to the transit countries.
- com does not bear the responsibility of passengers being denied the right to board, entry and transit on the grounds of incomplete or invalid documentation.
- Always review government advisories and official entry requirements before traveling.
- Visa, Passport & Health Requirements
- Enquire about the current visa and passport laws with the embassy or the consulate during booking.
- Countries may have different health needs (such as vaccinations). Please consult your doctor before traveling.
- Airlines and governments may disinfect aircraft using approved sprays or surface treatment by the WHO.
- Airline Baggage Policies
- Each airline has unique baggage allowances, fees, and restrictions.
- Our Website may display general baggage details, but passengers must confirm directly with the airline.
- Baggage fees are not included in ticket prices unless clearly stated.
- Baggage Protection Service
- com offers optional Baggage Protection through Blue Ribbon Bags (BRB).
- If your checked luggage is delayed or lost, BRB tracks it and works to return it within 96 hours.
- If not located, passengers may receive compensation up to $1,000 per person.
- Lost bags must be reported to the airline first, and then to BRB within 24 hours of arrival.
- Check-In Requirements
- Airlines may refuse boarding for late check-in. The following are guidelines that should be followed:
- Domestic flights: Arrive at least 90 minutes before departure.
- International flights: Arrive at least 3 hours before departure.
- Schedule Changes & Cancellations
- Airlines can alter timetables because of weather, operational or technical causes.
- Compliant with the agreement, WinkTravelDeals.com will inform passengers in case of any scheduled changes; certain changes are reported by the airline.
- Always check the flight schedule with the airline 72 hours prior to the flight.
- The airline and not WinkTravelDeals.com determines rebooking, refunds, or alternatives based on the policies of the airline.
- Overbooking
- Airlines may overbook flights. Compensation or rebooking in such cases is handled directly by the airline under its Contract of Carriage.
- Prices & Payments
- Fares are only guaranteed after full payment and once an e-ticket is issued.
- Prices are in USD and may change before booking confirmation.
- A Booking Confirmation Email will be sent with your itinerary and ticket number.
- Improper ticket usage (e.g., skipping segments) may lead to cancellation by the airline.
- International card payments may incur foreign transaction fees charged by your bank.
- Cancellations & Refunds
- Most tickets are non-refundable unless specified otherwise.
- Refunds depend on the airline’s rules and approval.
- Service fees charged by WinkTravelDeals.com are non-refundable.
- Refunds, once approved, may take 60–90 days to process.
- Passenger names cannot be changed after booking. Ensure details are accurate before confirmation.
- Service Fees
- Bookings via our call center may include an extra service fee ($10–$200 per passenger).
- All service fees are included in the final fare quoted before booking confirmation.
- Special Requests (Seats, Meals, Frequent Flyer Programs)
- Special seating, meal, and frequent flyer mileage requests are considered requests only.
- Airlines are at liberty to grant, amend or reject such requests.
- Unaccompanied Minors
- Children below the age of 16 years can not make bookings on WinkTravelDeals.com independently.
- The airline regulations regarding unaccompanied minors differ as well; some airlines can only allow nonstop flights and charge extra.
- Credit Card Chargebacks
- If you have a billing issue, please contact WinkTravelDeals.com first before disputing a charge.
- Fraudulent or incorrect chargebacks may result in booking cancellation and recovery of costs.
- Limitation of Liability
- com does not bear responsibility:
- Airline service complications along with delays or cancellations.
- Denial of boarding along with immigration issues or baggage loss.
- Currency fluctuations or bank transaction fees.
- We are only liable for the sum paid for your booking as stipulated by law.
Hotel Reservations Rules and Regulations
At WinkTravelDeals.com, we aim to provide our customers with transparent and reliable information about hotel bookings. Our platform is bound to hotel reservations that are subject to the following rules and regulations. You accept and agree to these policies on top of our general Terms and Conditions and Privacy Policy by making a booking.
Hotel Information & Photos
The hotel suppliers offer hotel descriptions, photos, amenities, and other similar information. Although we work hard to be accurate, WinkTravelDeals.com is not liable for outdated or incorrect details not revised by the supplier.
Special requests like bed type, smoking habits or room facilities are only special requests, and cannot be guaranteed until it is confirmed clearly by the hotel.
Special Rates & Eligibility
Some hotels offer discounted rates based on eligibility (Corporate, Government along with Military, AAA, AARP). Proof of eligibility may be required at check-in. If valid identification is not provided, the hotel reserves the right to deny the discounted rate, and you may be charged the standard rate.
Refunds & Early Departures
No refunds will be issued for unused room nights due to early check outs or late arrivals.
Airport Shuttle & Bonus Offers
Hotels, at their discretion, offer extra services such as airport shuttles along with free breakfast or complimentary tours. Availability, pricing, and policies may change without prior notice.
Pet Policies
Each hotel establishes its own pet policy. It is your responsibility to verify directly with the property whether pets are permitted, including applicable fees along with breed restrictions or weight limits. WinkTravelDeals.com is not responsible for policies related to pets.
Pre-Paid Reservations
- Pre-paid bookings are charged to your card at the time of reservation.
- Charges include the base room rate only unless otherwise specified.
- Hotels may additionally collect fees at check-in, including:
- Resort fees
- Energy surcharges
- Cleaning fees
- Incidental charges (meals, movies along with parking, minibar, phone calls, etc.)
Rates are guaranteed only at the time of booking once confirmed.
Book Now, Pay Later Reservations
In the case of the Book Now, Pay Later reservation, your credit card is used to reserve the booking until check-in.
- There are hotels that can demand a deposit of up to the entire stay.
- These rates are normally non refundable and might not permit changes or modifications.
- It is advisable that the guests confirm with the hotel 24 hours before arrival.
Meal Plans
Meal plans vary based on your hotel selection:
- Room Only (RO): No meals included.
- Self-Catering (SC): No meals included; cooking facilities provided.
- Bed & Breakfast (BB): Breakfast included.
- Half Board (HB): Breakfast and dinner included (sometimes lunch instead of dinner, depending on hotel policy).
- Full Board (FB): Breakfast, lunch, and dinner included.
- All-Inclusive: All meals along with snacks and locally produced drinks included. Additional services such as entertainment and water sports may also be included.
No-Show Policy
Failure to check-in without prior cancellation is considered a No-Show. In such cases, the hotel may apply penalties, and you may lose the entire pre-paid or deposit amount.
Hotel Confirmation
- It can take 72 hours before a hotel issues a confirmation number.
- When your booking request is received, you will get a confirmation email.
- In case you do not get the confirmation email, please call WinkTravelDeals.com customer care.
- We suggest re-checking your booking with the hotel 24 hours prior to check in.
Changes, Cancellations & Refunds
- Cancellations along with amendments or early check-outs may incur hotel penalties and service fees charged by WinkTravelDeals.com.
- During special events or peak seasons (New Year’s Eve along with the Olympics, Super Bowl), stricter cancellation policies may apply.
- No refunds will be issued for unused room nights or early departures.
- Stay extensions require a new reservation, and the original rate may not apply.
Payment, Taxes & Fees
- Charges to your card will include room rate + taxes and service fees.
- Taxes may include sales tax, occupancy tax, VAT, resort fees, or other government-imposed charges.
- com may retain a portion of fees as part of service compensation.
- Currency conversions are approximate and based on exchange rates at the time of booking.
Service Fees:
- New reservations: Up to $42 per room, per night.
- Changes/cancellations: Up to $25 per room, in addition to any hotel penalties.
Final Notes
- Tax policies vary by location. In some cases, we might, in certain situations, be obliged to pay some of the fees.
- Customers booking international hotels may not be eligible for tax rebates (Canadian GST or European VAT).
- To help resolve this problem, WinkTravelDeals.com should be contacted as soon as possible to see how the situation can be solved during check-in or check-out.
Car Bookings Rules and Regulations
Reservations of cars through the WinkTravelDeals.com are governed by the following rules and regulations. You also accept these terms when you make the booking along with our Terms and Conditions and Privacy Policy.
Service Fees & Insurance
- All car rentals include a non-refundable WinkTravelDeals.com service fee of up to $40, charged at the time of booking.
- If you purchase optional rental insurance, this amount will also be billed at the time of booking.
- Any changes or cancellations may be subject to additional fees from both WinkTravelDeals.com and/or the car rental supplier.
Payment Responsibility
- You would be liable to pay the entire amount of the car rental, taxes, surcharges, and other relevant fees when you drop off the car, and for any damage to the car.
- Other fees might be added to fuel, late returns, equipment rentals or other services.
Driver Requirements
To rent a vehicle, drivers must:
- Meet the minimum age requirement set by the rental company.
- Present a valid driver’s license at the time of rental.
- Provide a credit card in the driver’s name (or another approved payment method).
- In the U.S., if your license is in a language other than English, an International Driver’s Permit may be required.
- For certain vehicles (e.g., full-size vans), a Commercial Driver’s License may be required.
Failure to meet these requirements may void the rental agreement without refund.
Taxes, Fees & Surcharges
- Rental agencies may impose additional taxes or service fees at pick-up or drop-off.
- Please verify all details with the supplier at the time of booking and rental.
- Car rental reservations are non-transferable and cannot be assigned to another person.
Additional Equipment
Items such as child safety seats along with navigation systems or other add-ons must be requested in advance and are subject to availability.
- com strongly recommends purchasing insurance coverage if you are not already covered by your personal auto policy.
- Renters are liable for any damage not documented prior to leaving the rental lot.
One-Way Rentals & Location Fees
- One-way rentals can be subject to extra charges, particularly where pick-up and drop-off points are not the same.
- The fees may be increased in case the rental commences in one state and discontinues in another state.
- Always check for surcharges in case you do not intend to deliver the car to the initial location of pickup.
Rental Periods & Mileage
- Daily rates apply to a 24-hour rental period. Additional hours beyond this may result in extra charges (hourly or additional daily rate).
- Weekly rates typically cover 5 to 7 consecutive days.
- Unlimited mileage rates allow unrestricted driving, but some geographic restrictions may still apply.
- Limited mileage rates may include a daily mileage cap, with excess mileage billed at a per-mile rate.
Local Renters
Local renters may be required to provide a current utility bill (water, electricity, or cable) that matches the address on their driver’s license. Cell phone bills are not accepted.
Cancellations & Refunds
- com booking service fees are non-refundable.
- Cancellations may incur a service fee of up to $15, in addition to any supplier penalties.
- No refunds are provided for unused rental days if you return the car early.
Special Restrictions
- Certain rates can only be applied in case the car is picked up within 24 hours of your flight arrival time. Always make sure that you agree with the rental agency in the event your pick up time is not the same.
- If using a debit card, the limits can be imposed, and not all companies can accept debit cards.
- Local residents may face additional requirements. Always make sure to check with the rental agency.
- Giving out misinformation may void your agreement and impose personal liabilities for damages or injury.
Copyright Notice
© 2025 WinkTravelDeals.com. Automotive images and content are copyrighted by their respective owners and protected by U.S. and international copyright laws. Unauthorized use along with reproduction or modification is strictly prohibited.
Booking Process
- Definitions
For clarity, the following definitions apply throughout these Terms & Conditions:
- “Service Element” – Any single service available for booking, such as flights along with hotels, car rentals or activities.
- “Travel Supplier” – A third-party company providing travel services (airlines, hotels, car rental agencies). WinkTravelDeals does not operate as the principal supplier; we act as an intermediary between you and these Travel Suppliers.
- “Booking” – The process of reserving one or more Service Elements with a Travel Supplier through our website. A booking becomes valid only when full payment is received and confirmed.
- Booking Process
- When services are displayed on WinkTravelDeals.com, this is an invitation for you to make an offer.
- A booking request is made when you click “Book” on the payment page. This constitutes an offer to purchase the selected Service Element(s).
- We can accept or decline this offer on behalf of the Travel Supplier.
- A confirmation email acknowledges receipt of your booking request but does not guarantee acceptance.
- The booking is confirmed only when:
- The Service Element is available, and
- Full payment is successfully processed, and
- You receive a final confirmation email containing your ticket number along with hotel reservation number or car rental confirmation.
Until then, availability as well as pricing and travel dates are not guaranteed.
- Documentation & Travel Requirements
- A valid government issued photo ID is required at airports along with hotels and car rental locations.
- A valid passport is required for international travel. Many countries also require a visa and/or health documents (vaccination proof).
- It is solely your responsibility to ensure you meet the entry along with transit and exit requirements of all destinations. WinkTravelDeals is not liable if you are denied boarding or entry due to missing documentation.
- Some countries require your passport to be valid for six months beyond your travel date. Please verify with the relevant embassy or consulate.
- Pricing, Taxes, and Payment
- Prices displayed include applicable taxes and fees at the time of booking unless otherwise stated.
- Additional charges may apply at check in including (but not limited to) baggage fees along with seat selection, meals, resort fees, or fuel surcharges. These are determined by the Travel Supplier and are your responsibility.
- Full payment must be made at the time of booking using a valid credit or debit card.
- WinkTravelDeals reserves the right to cancel your booking if payment is not received in full.
- In case of pricing errors we reserve the right to correct the fare and give you the choice to:
- Cancel the booking for a full refund
- Pay the corrected fare.
- Booking Restrictions
- All passengers on a reservation must travel the same itinerary. Splitting
- Bookings are non-transferable – passenger names and destinations cannot be changed after confirmation.
- Frequent flyer miles, loyalty points, or other benefits may not always be applied. Please confirm directly with the airline or hotel.bookings is not permitted.
- Liability & Supplier Terms
- Each Service Element is governed by the individual Travel Supplier’s terms & conditions (e.g., airline’s Contract of Carriage).
- These terms may include:
- Limits on liability for personal injury along with death or baggage loss/damage.
- Rules on cancellations along with delays, overbooking or schedule changes.
- Time limits for filing claims or legal actions.
- WinkTravelDeals is not liable for any losses or damages caused by Travel Suppliers. Our role is limited to facilitating your booking.
- Additional Notes
- A reservation is not complete until confirmed and ticketed.
- To protect against fraud, WinkTravelDeals verifies billing details with your card issuer. Fares and availability may change before confirmation if verification fails.
- Government imposed entry/exit fees along with security taxes, or airport charges may apply and are payable by the traveler.
Final Reminder
You acknowledge and agree to these Terms & Conditions by completing a booking with WinkTravelDeals.com, as well as those of the relevant Travel Suppliers.
SERVICE HELP
For quick answers to your questions or ways to contact us, visit our Customer Support Center. Or, you can write to us at:
Attn: Customer Service - WinkTravelDeals
Holiay Breakz Group LLC.
5380 North Valentine Ave, Apt - 102, Fresno, CA 93711
© 2025 Holiay Breakz Group LLC. All rights reserved.
Cancel & Refund Policy
At WinkTravelDeals.com we understand that travel plans may change. Please review our cancellation and refund guidelines carefully before making a booking.
General Rules
- Most airline tickets along with hotels, pre-paid car rentals, vacation packages, and service fees, are normally not refundable after 24 hours of booking.
- Trip Protection Insurance may be refunded within 10 days of purchase, as long as travel has not been started and cancellation is made by calling our Customer Service Center.
- All cancellations must be made by phone Email or online requests cannot be accepted.
Conditions for Refund Eligibility
Refund requests may be accepted only if the following conditions are met:
- A cancellation request is submitted through our Customer Service team.
- The fare rules of your booking allow for cancellation and refunds.
- You are not a "no show" (most “no show” bookings are ineligible for refunds).
- We are able to secure waivers from suppliers (airlines, hotels, car rental agencies, etc.) to process the refund.
Refund Process & Timelines
- Once you submit your request, you will be emailed a confirmation of your request with a reference number. This does not grant automatic acceptance of your request, it only confirms once we’ve received your request.
- We will then negotiate with suppliers (airlines, hotels, car rentals etc) in a bid to obtain waivers according to their policies.
- After the approval, the refund will be made to the original form of payment.
- Refunds may take 30 to 90 days to appear on your credit/debit card statement.
Important Notes
- Service fees charged by WinkTravelDeals.com at the time of booking are non-refundable.
- Suppliers (such as airlines) may charge penalties or fees for cancellations.
- In addition, post-ticketing service fees (per passenger, per ticket) may apply when a refund is processed.
- If a supplier declines your refund request, WinkTravelDeals.com will refund only our post-ticketing service fees.
- Refunds are always subject to the rules of airlines and travel suppliers.
Compassion Exception Policy (CEP)
We understand certain situations require flexibility. Under our Compassion Exception Policy, we may offer special considerations or discounts for:
- Military personnel
- Bereavement cases
- Visually impaired travelers
Payment Acceptance Policy
At WinkTravelDeals.com, we strive to make your booking experience simple, safe, and secure. Below are the terms of our payment acceptance policy:
Accepted Payment Methods
- We accept major credit and debit cards issued in the United States, Canada, and several other countries (as listed in our billing section).
- We also accept AE/AP billing addresses.
Multiple Charges Notice
Your credit/debit card may be billed in multiple charges that together equal the total booking amount.
If your card or chosen payment method is not processed or accepted for any reason, we will notify you within 24 hours (processing for non-card payments may take longer).
Price Changes Before Payment Confirmation
If a price change occurs before your payment is successfully processed and accepted, we will notify you.
- You may choose to accept the updated price and proceed with the booking.
- Or, you may decline the transaction—in which case, you will not be charged.
Post-Payment Price Guarantee
Once your payment is successfully processed and accepted, WinkTravelDeals.com guarantees that we will honor the final quoted price of your airline tickets—regardless of subsequent airfare changes or fluctuations.
Hotel, Car Rental & Tour/Activity Bookings
- These bookings are confirmed only when you receive a full confirmation email at the address provided with your reservation.
- In certain cases, pre-payment may be required to secure confirmation.
Fraud Prevention & Security
To protect our customers, some transactions may be flagged by our system as high-risk. In such cases:
- Our credit card verification team will review the transaction before processing.
- We may contact you or your bank to verify details and establish the transaction’s validity.
- If verification is not possible, the transaction may be declined.
Copyright Infringement
WinkTravelDeals.com respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond promptly to valid claims of copyright infringement that are properly reported to us.
If you believe that material hosted on WinkTravelDeals.com infringes upon your copyright, please submit (or have your agent submit) a written DMCA notice that includes all of the following information:
- Signature – Electronic or physical signature of an individual who is entitled to act on behalf of the owner of the copyright.
- Work Identification – A concise explanation of the work of the copyrighted work that you allege has been violated.
- Infringing Material Location – Information on the location of the infringing material on our website (including URLs, where possible).
- Contact Information – Your name, address along with phone and email.
- Good-Faith Statement – A declaration that you believe in good faith that the use of the material in dispute is not a licensed use under the copyright owner or agent, or the law.
- Accuracy & Authority Statement – A declaration, with the perjury penalty, that what you provide in your notice is true and that you are the copyright holder or acting on its behalf.
DMCA Agent Contact Information
All DMCA notices should be directed to our designated Copyright Agent:
Holiay Breakz Group LLC.
5380 North Valentine Ave, Apt - 102, Fresno, CA 93711
Email: legal@WinkTravelDeals.com