How Do I Talk to Singapore Airlines?

Do I Really Need to Talk to Singapore Airlines?

In rare cases, you will need to connect with an agent of Singapore Airlines. The airliner allows you to get self-help on most occasions including:

• General enquiry - This may relate to concerns regarding refund, baggage allowance, cancellation, flight schedule, on-board meals, on-board wi-fi and device charging, among others.

• Travel seamlessly - With digital innovations of SIA, flying was never so seamless. By downloading the SIA mobile app from Google playstore, you will be able to manage booking on the go.

• Frequently Asked Questions - SIA maintains a database of the questions asked and it has prepared an FAQ section which will address most of the common queries.

• Your feedback - SIA values each customer’s experience and there’s a self-help resource where you can put in something you found praiseworthy or even despicable.

Singapore Airlines has opened new vistas for flyers. Getting to know about how it deals with its customers can impress you. You can call Singapore Airlines customer service phone number USA at +1-(833)-727-0118 or give us a call at +1-866-579-8033.

How is Singapore Airlines Adopting Innovation?

Innovation has been at the heart of everything that Singapore Airlines does. And this is also true about connecting with you. The airline has developed a chatbot which is ready for interaction at any hour of the day or night. All you need to interact with the Chatbot is to hit the ‘Got a Question’ button which pops up on the webpage when you browse through the Help section. The Chatbot called Kris is Singapore Airlines 24 hours call center which can help you with many things including:

• Retrieve the flight status - This helps you when the weather has gone for a toss and you suspect delays or at worst cancellation.

• Get status of waitlisted flights - If you’re on standby, Kris will tell you whether you are confirmed on your flight.

• Check baggage allowance - Did you do a lot of shopping on your trip? Kris will tell you whether you need to buy excess baggage.

• Next available flight - Is the flight overbooked? Kris will tell you about the next available flight.

Does Singapore Airlines offer me any privilege also?

Passengers booked on Singapore Airlines first class ticket can enjoy special privileges when it comes to contacting SIA. In addition to this, frequent flyers having PPS club membership send a text message to +6591848888 with PPS10-digit PPS Club membership number to request a call from SIA staff. If you are using SIA mobile app follow these steps:

• Download the SIA mobile app and log in to your account.

• Navigate to ‘My Account’.

• Click on the PPS Connect button.

What if I still need any assistance from SIA?

Are you still facing hurdles on your Singapore Airlines flight? If something is bothering you more than it should, you can access the contact and address of the local SIA office in whichever part of the world you are.

What are the ways in which I can sign up with SIA?

SIA invites you to sign up so that it can send you enticing offers in your mail. Those who are regular flyers can get a KrisFlyer account so that they can earn miles. When you’re looking to sign up as a frequent flyer, you’ll be given KrisFlyer membership number when your account gets registered. If you know someone who is a frequent flyer you give his or her reference. If you’re not a SIA customer, you can register yourself. Singapore Airlines manage booking is convenient for registered customers.

If you’re looking to travel with SIA and want to know more about how it provides its customers world-class service, you can call customer care at +1-(833)-727-0118. We know the ins and outs of airline business and will also be able to give more details when you call us at +1-866-579-8033.