WestJet Cancellation Policy

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11 September 2025

WestJet Cancellation Policy: Refunds, Fees & Rules

Travel plans do not always pan out. If you need to make a last minute change or find yourself facing an unexpected situation and knowing WestJet's cancellation policy allows you to avoid being penalized with extra fees and is making a well informed decision. WestJet keeps it simple with information regarding cancellations, refunds and related fees depending on your fare type, the timing of your cancellation and your destination. If you want to know more about the WestJet Cancellation Policy then you can connect with WestJet  Airlines at +1-888-937-8538 or you can directly reach out to WinkTravelDeals at +1-866-579-8033.
 
Standard and Econo fares incur cancellation charges between $100 CAD and $150 CAD, depending on the route and class of booking. Flex fares are fully refundable with no cancellation charge when canceled before departure. Additionally, WestJet provides a 24-hour cancellation for added convenience. All you need to know about WestJet's cancellation policy is in this article with details confirmed from their official sources.
 

How WestJet's Cancellation Policy Works?

WestJet categorizes its flights into three categories of fares - Flex, Standard and Econo with unique cancellation policies. Cancellation fees, refund eligibility and the flexibility of making same day changes are based on the fare you purchase. WestJet also offers you online booking management tools that allow you to view cancellation charges and request refunds or credits when needed. Being aware of these guidelines before booking simplifies planning and saves you money.
 

Cancellation Fees 

1. Flex Fare

  • You are eligible for a refund of 100% if you cancel before departure.
  • There is no cancellation fee.

2. Standard and Econo Fares

  • If you cancel before departure, your cancellation fee will range from $100 CAD to $150 CAD, depending on the origin, destination and booking class of your flight.
  • Within 24 hours after making a booking, cancellation is free if the booking was made more than 48 hours before departure.
  • After you've left, cancellations are not refundable.

3. Same-Day Change or Cancellation

  • For Econo and Standard fare, a same-day change or cancellation fee of $100 CAD to $150 CAD depending on the flight information.
  • Flex fares can be modified without fees prior to the flight subject to availability.

Refunds and Travel Credits

  • Flex fares can be refunded in full with no cancellation charge if canceled before departure.
  • Standard and Econo fares are refundable less a $100 CAD to $150 CAD cancellation charge, depending on the booking.
  • If refunds cannot be issued, WestJet offers travel credits that must be redeemed within a certain time.
  • Keeping an eye on your refunds and credits allows you to use them before they lapse and become worthless.

24-Hour Free Cancellation

WestJet's 24 hour cancellation policy allows you to cancel a booking within 24 hours at no cost, provided the booking was made over 48 hours in advance. This is useful for individuals who want to double check their plans after booking without paying the cancellation fee.
 

Managing Your Booking

It is easy to handle cancellations and changes through WestJet's Manage Trips feature by :
 
  • Logging into your account with reservation details.
  • Checking out your itinerary.
  • Canceling fees based on your fare class and route.
  • Processing cancellations or changes.
  • Requesting refunds or travel credits.
  • Same-day cancellations or changes are also processed here with fees of $100 CAD to $150 CAD being charged accordingly.

Important Points to Consider While Booking

Third-Party Reservations

If you made a reservation on a third-party website or agent, cancellation conditions may differ. Ensure that you verify the conditions first.
 

Group and Corporate Reservations

Group bookings might have varying cancellation policies. Call customer service for more information.
 

Emergencies and Unforeseen Operations

WestJet may make exceptions for medical emergencies, weather disruptions or other unforeseen circumstances for cancelling. Verify eligibility before requesting adjustments.
 

Tips to Avoid Cancellation Charges

  • Book Flex fares when your dates are not final, it is the most flexible fare.
  • Cancel within 24 hours of booking to avoid cancellation charges.
  • Book in advance so that bookings become eligible for risk free cancellation policy.
  • Utilize the Manage Trips functionality to review and edit reservations at the last minute.
  • Track refund credits and spend them before they expire.
  • Buy travel insurance in case of unexpected cancellations.

Conclusion 

The WestJet cancellation policy is designed to provide flexibility at the expense of maintaining operational expenses. With cancellation charges ranging from $100 CAD to $150 CAD for Econo and Standard fares and no cancellation charges for Flex fares, it is worth knowing how such policies impact your flight. The 24 hour cancellation window of the airline along with refunds and travel credits helps passengers to make the necessary changes without hassle. Understanding your fare type, cancellation window and refund policy, you can travel hassle free without paying extra charges.
 
Need any help? Don’t worry, just give us a call at +1-866-579-8033. Always verify your booking information prior to cancellation and use WestJet resources to handle flights efficiently. Be in the know with the right information so that you could get the best out of your travels and not waste any money unnecessarily.
 
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