Etihad Airways Flight Change Policy

Can You Change Your Etihad Flight?

• Online, via the Manage Booking function or mobile app of Etihad Airways..

• Over the phone call with the Etihad Contact Centre.

• At the airport ticket office.

• Through your travel agent (if the ticket was not purchased directly with Etihad).

Etihad's 24 Hour Change Policy

Flight Change Fees and Charges

• Fare difference applies: If the new flight which you will book in place of the previous one is more expensive, then you have to pay the difference in fares.

• No refund for cheaper flights: If the new flight is cheaper, Etihad does not refund the difference.

• Service fees: If you modify your flight via the Contact Centre or ticket counter instead of through the website, there may be extra service fees.

• Your fare class decides the flexibility: Economy Sale or sale fares : These might not permit changes or could be highly restrictive.

• Economy Choice, Business and First fares: These are more flexible, with most changes able to be done if the difference in fare is paid.

How to Change Your Flight on Etihad?

Online through Manage Booking

• Visit the Etihad Airways website or mobile application.

• Select Manage Booking.

• Input your booking number and last name.

• Choose the flight you wish to modify.

• Select your new travel date or route.

• Check the fare difference and approve the change.

By Phone or Ticket Office

Special Cases for changes of flight on Etihad Airways

• Codeshare Flights - If your Etihad booking includes flights operated by another airline, the change policy of that airline will apply to those segments. It is important to check their rules before requesting changes.

• Award Tickets - Flights booked with Etihad Guest miles can usually be changed but service fees and mileage adjustments may apply. 

• No-Show Policy - If you miss your flight by not changing earlier, your ticket could be entirely worthless. To prevent that, always make changes prior to scheduled departure.

Important Things to Remember

• You are able to change your Etihad flight and the difference in fare is the primary cost element.

• Lower cost new flights do not get refunded, once you have paid for a more expensive fare, the difference cannot be refunded if the new flight is less costly.

• Reservations made through Etihad directly have a 24 hour free change window.

• Offline Etihad flight changes will incur service charges.

• Freedom varies according to the fare class, you have more freedom if you book a premium ticket.

Conclusion